Frequently Asked Questions
Everything you need to know about your Sunday Riley experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a second email containing your tracking number so you can follow its journey.
What is your return policy?
We want you to love your skin. If you are not satisfied with your purchase, we accept returns of lightly used products within 30 days of the delivery date for a full refund.
Do you ship internationally?
Yes, we currently ship to a wide range of countries globally. Shipping fees and delivery timelines vary by destination and will be calculated at checkout.
Are Sunday Riley products cruelty-free?
Yes, Sunday Riley is a PETA-certified cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
How do I know which products are right for my skin type?
Each product page includes a 'Good For' section detailing compatible skin types. You can also take our online Skin Quiz or contact our customer care team for a personalized routine.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment payments via Afterpay.